Helpdesk — 2024
STP Helpdesk
Tech Stack
React, Next.js
Role
Design & Development
About the project
Integrated Helpdesk and Operations Management platform for PT Sinergi Teknoglobal Perkasa.
Key Features & Responsibilities
- Ticketing and scheduling system (Kanban/Calendar) to track maintenance workflow or customer complaints.
- Spare parts stock management module integrated directly with technician tasks.
- Interactive dashboard for admins to monitor ticket resolution status and overall workflow efficiency.